Shipping Questions

• What if my order is delayed?

  If your order is delayed, have no fear as you will not be held responsible for any mishaps that may have occurred in the shipping process. Our plants are packed and shipped with extra care to withstand most delays, but please send a photo to hello@plantdecorshop.com if you have any issues upon re...

• What is your Shipping Policy?

  *Heat packs will be included in all packages shipping to colder parts of the country in order to prevent freeze-damage* COVID Shipping Update: We are currently following all CDC guidelines at the nursery. Pickers and packers are wearing gloves and masks. All hard surfaces are receiving an addit...

• Where do you deliver?

  At the moment, we are only shipping to the Continental United States. We do not yet ship internationally.

• Will you include heat packs in orders traveling to cold areas?

  Absolutely! We are currently adding heat packs in all orders traveling to or through any colder parts of the country. They are long lasting and should keep your plant babies warm until they arrive safely to your home.